Implementing Lean is a two-day workshop for staff with no prior experience of Lean Six Sigma. It covers basic Lean principles and focuses on implementing them in your organisation to improve efficiency and reduce errors. The course is practical and hands-on and will be tailored to your sector and organisational processes. Case studies are used to apply the techniques learned.

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Introducing Lean Six Sigma​

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• Understanding project management frameworks

• Lean history and philosophy

• Six Sigma and understanding variation

• Lean principles

• Organisational buy-in and management

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Implementing Lean

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• Mapping the organisation

• Identifying customers and customer value

• The Kano Model

• Value mapping

• The Eight Wastes

• Error identification and prevention

• Organising Kaizen events

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Implementing Six Sigma

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• The problem with Average

• Measuring and reducing variation

• Standard deviation and consistency

• Integrating Lean and Six Sigma

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Essential Communication Skills

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• Managing stakeholders

• Gathering requirements

• Root-cause analysis tools

• Managing meetings and recording outcomes

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