This one-day workshop takes you through the process of taking concise, accurate and easy to read meeting minutes. You will use practical examples, interactive exercises and meeting videos to apply the skills you learn. The course is suitable for anyone, requires no typing or shorthand skills and includes templates to use in your own meetings.

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Topics Covered:

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• Organisational considerations

• Structured meetings

• What to include in minutes

• Active listening

• Preparation, proofing and follow-up

• Plain English writing

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Who should attend?

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Minute-takers, staff who regularly chair or attend meetings, and managers interested in addressing wasteful, unproductive meetings.

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