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Written Communication Skills

Writing reports, procedures, customer correspondence, emails and promotional materials is something many staff struggle to do effectively without training. This one-day workshop focuses on creating writing that is professional, easily understood, unambiguous and easy to maintain and translate.

Topics Covered:

  • Focusing on your audience and your message

  • Writing in Plain English

  • The importance of formatting and look

  • Writing concise, professional reports

  • Using email effectively

  • Documenting your organisational procedures

  • Poof-reading your work


Who should attend?


Your writing is your professional brand. Everyone who writes in a professional capacity can benefit from this course.


Feedback recent workshops with The Land Development Agency:

"Engaging trainer. Rapid-fire content"

"Content is relevant for writing, presentations and general communication skills.

 Damien moved through content at a good pace which kept group interested."

"Informative and relevant training. Good use of examples"


technical writing training
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