Written Communication Skills
Writing reports, procedures, customer correspondence, emails and promotional materials is something many staff struggle to do effectively without training. This one-day workshop focuses on creating writing that is professional, easily understood, unambiguous and easy to maintain and translate.
Topics Covered:
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Focusing on your audience and your message
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Writing in Plain English
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The importance of formatting and look
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Writing concise, professional reports
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Using email effectively
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Documenting your organisational procedures
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Poof-reading your work
Who should attend?
Your writing is your professional brand. Everyone who writes in a professional capacity can benefit from this course.
Feedback recent workshops with The Land Development Agency:
"Engaging trainer. Rapid-fire content"
"Content is relevant for writing, presentations and general communication skills.
Damien moved through content at a good pace which kept group interested."
"Informative and relevant training. Good use of examples"