Writing reports, procedures, customer correspondence and promotional materials is something many staff struggle to do effectively without training. This one-day workshop focuses on creating writing that is easily understood, unambiguous and easy to maintain and translate.

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Topics Covered:

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• Message and audience

• Plain English writing

• Common mistakes

• Formatting and look

• Report writing

• Documenting organisational procedures

• Poofreading your work

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Who should attend?

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Subject matter experts, support staff and anyone who needs to produce reports or documentation for the organisation.

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